Contact Us

Product questions, order questions, event questions, shipping and returns — we are happy to help.

Send us a message

What we can help with

Product questions
What the launcher does, what it can send into a crowd, and how it is set up.
Order questions
Order status, changes, address updates and invoices.
Event questions
Schools, sports, concerts, festivals, fairs and corporate events.
Shipping
Free shipping, USPS / UPS / FedEx, home and business delivery, tracking.
Returns
30-day no-hassle returns — we will walk you through it.

Where checkout happens

Secure Stripe checkout is live — use the Secure Stripe Checkout button on the homepage to pay by card, Apple Pay, Link, Amazon Pay, Cash App, Klarna or Affirm with free U.S. shipping. You can also order by emailing [email protected], or buy through our eBay listing.

No rental product exists yet, so we do not publish rental pricing. If you are planning an event, email us with your date and crowd size and we will talk it through.

Before you write

Answers to the most common questions — shipping, carriers, returns, the direct price and where checkout happens — are already on the FAQ page. Safety and operating practice are on Safety & Use.